We’d Love to Hear From You

At Care Inspire, feedback isn’t just welcomed—it’s essential. Whether you’re sharing a compliment, concern or idea, your voice helps us improve and deliver even better care for the people we support.

We are committed to listening with care, responding with respect, and using your input to grow stronger, together.

Why Feedback Matters

  • We listen and respond with empathy and professionalism

  • We use feedback to improve services and team development

  • We share compliments to celebrate our staff and reinforce what’s working

  • We treat complaints seriously, confidentially and without judgement

What You Can Share Feedback About

  • Your experience with our support workers or team

  • Quality and delivery of care

  • Communication or responsiveness

  • Suggestions for improvement

  • Concerns or complaints

Give Feedback Online

Please complete the short form below. Your message will be sent directly to our leadership team and handled promptly and confidentially.

Other Ways to Provide Feedback

Prefer to speak with someone directly? No problem—you're welcome to contact us in the way that feels best for you:

Serious Concerns or Independent Complaints

If your concern relates to safety, rights or care quality and you’d prefer to speak with someone external, you can also contact the NDIS Commission:

Need Help Giving Feedback?

You have the right to seek independent support or advocacy. Find an advocate via the Disability Advocacy Network Australia:
Find an Advocate

Thank You

Every voice matters at Care Inspire. Your feedback—big or small—helps shape a stronger, more responsive service. Thank you for helping us grow and do better every day.